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Crazed Heart Ceramic 21-Key Keycap Set | XVX Keyboard
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XVX Crazed Heart Ceramic 21-Key Cherry Profile Keycap Set

€36,37 EUR
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Legends
Crazed Ceramic. Built with Love.

Featuring industrial-grade alumina ceramic and a specially designed plastic stem for a secure fit, these keycaps offer a smooth, cool touch with a solid, thockier typing sound. The 21-key layout forms a subtle heart shape, adding a soft pink accent to your keyboard

Specification
  • Model:  XVX Crazed Heart 
  • Legends: Blank/Top-printed
  • Total Keys: 21 Keys
  • Profile: Cherry Profile 
  • Material: Alumina Ceramic + PC stem
  • Single Keycap Weight Reference: 4±1 gram (1U)/ 20±2 gram (Space Bar)
  • Designed by HeXin Studio
Compatibility
  • All Cherry MX stem switches
What's in the box
  • Keycap Set x 1
  • Keycap Puller x 1
Purchase Note
  • This product includes 21 keycaps only (heart layout set). Keyboard is not included.
  • Due to the thicker ceramic construction, spacing between keycaps may feel tighter.
  • Each keycap is made using a crazed glaze process, resulting in natural variations in crack patterns and color tone.
Disclaimer

About Crazed Finish

The crackle (crazed) effect is intentional and naturally formed during firing. Variations in pattern, density, and distribution are normal and not defects.

About Surface & Coating

A protective glaze layer is applied to prevent oils from filling the cracks. Please do not clean with alcohol or solvent-based liquids, as this may damage the coating.

About Tolerance & Shape

Due to the nature of ceramic firing, minor warping or edge variation may occur within acceptable tolerances.

About Durability

Alumina ceramic is highly durable and wear-resistant, but like all ceramics, it may chip or break under extreme impact. Normal daily use and accidental drops are generally safe, but avoid hard collisions.

About Color & Appearance

Product color may vary slightly due to lighting and screen differences.

Shipping Policy

Shipping Policy

At present, our standard shipping fees vary depending on the destination country/region and the total order value. As a result, shipping charges may differ by order. Please refer to the table below for detailed pricing information.

Please note that for orders eligible for free shipping, the minimum order amount refers to the actual amount paid by the customer after all discounts and promotions have been applied. Only orders exceeding the specified amount qualify for free shipping.
 
Region/Country Shipping Cost
Japan, Malaysia, Singapore, Thailand, Vietnam, Indonesia FREE
(Order Value≥$20)
New Zealand, Australia、Hong Kong SAR, Taiwan, Brunei, Philippines、Canada、South Korea $5.99
(Order Value<$50)
FREE
(Order Value≥$50)
Saudi Arabia, UAE, European Union, United Kingdom, Norway, Switzerland, Israel, Spain $5.99
(Order Value<$45)
FREE
(Order Value≥$45)
United States $9.99
(Order Value<$30)
FREE
(Order Value≥$60)
$6.99
($30≤Order Value<$50)
$4.99
($50≤Order Value<$59.99)
United States (Puerto Rico) $19.99
(Order Value<$50)
$14.99
(Order Value≥$50)
US remote areas & minor outlying islands $9.99
(Order Value<$50)
FREE
(Order Value≥$50)
Mexico, Peru $5.99
(Order Value<$50)
$15
(Order Value≥$50)
Chile, Colombia $6.99
(Order Value<$100)
FREE
(Order Value≥$100)
Serbia $9.99
(Order Value<$99)
FREE
(Order Value≥$99.01)
Morocco $6.99
Romania $11.99
(Order Value<$49)
$5.99
(Order Value≥$49.01)
 

What countries and regions do we ship to?

Currently, we ship to countries and regions listed here: Check the list. Please contact support@xvxchannel.com if yours is not listed.
 

When will my orders be shipped out?

Once your order is submitted and paid, the in-stock products will be shipped out within 2- 3 business days, for Pre-Orders/Group Buys please check the product page for a specific shipping date. 

How long does it take to deliver my order?

Delivery typically takes approximately 8–15 business days to reach your country, excluding certain remote areas. However, shipping times may occasionally be affected by external factors, which could result in delays.
If you have not received your package within 15 days, please contact us at support@xvxchannel.com for further assistance.
 

How do I track the shipping status of my orders?

Once your order has been shipped, the tracking number will be uploaded to your order details. You may check the shipping status via Order Tracking.
 

Do I have to pay import tax or customs fees?

Yes. Please be aware that VAT is included in your orders but there may be extra import duty or customs fees due to the policy of different countries. Please check the local regulation of customs duties first and customers need to take care of it by themselves.
Note: Due to current customs regulations in Brazil, we are unable to declare packages at a lower value. Undervaluation carries a significant risk of the package being held by customs. For customers in Brazil, if a package is destroyed by customs due to the customer’s failure to complete customs clearance in a timely manner, we will be unable to provide any after-sales support, including reshipment, refund, or replacement.
 

What if the tracking shows my package is being returned to the sender?

This situation usually occurs when the local carrier cannot reach the recipient or the delivery address is incorrect, causing the package to be returned to our overseas warehouse. This process may take up to 30 days.
 
If you receive such a notification, please:
1. Check your shipping information for errors.
2. If there is an error, provide the correct address to support@xvxchannel.com.
 
We will update the shipping information and arrange for redelivery once we receive confirmation from the carrier.
 

What if my package has been shipped but I have not received it?

1. Tracking status not updating:
If the tracking status remains unchanged for an extended period, contact support@xvxchannel.com. We will reach out to the carrier to obtain the latest update and inform you.
 
2. Tracking shows the package has been delivered:
· Check your mailbox or the area near your mailbox.
· The package may have been signed for by a family member or delivered to a neighbor.
· Check your yard or nearby surroundings.
 
3. If you suspect the package has been stolen, please provide the following information to support@xvxchannel.com for prompt assistance:
· Written proof of loss from the carrier
· Relevant video evidence from the delivery site
7-Day Return & 1- Year Warranty

7-Day Return & Refund Policy

Products purchased from www.xvxchannel.com can be returned within 7 days of receipt for personal reasons (for example, if you don’t like the product, ordered the wrong product, or the product does not fit).
 
Return Conditions
The product must be in its original packaging, unused, undamaged, and complete with all accessories, so that it can be resold.
Customers are responsible for the shipping costs of returning the package to XVX and any risks during transit, such as loss or damage. 
Once we receive the returned product, we will inspect the packaging and the product. If everything is in order, we will deduct the original shipping fee, Shopify’s 4% transaction fee, and any duties incurred from the return, and refund the remaining amount to the original payment method within 7 business days.
 
Disclaimer
  • Duties: Returning items to China may incur customs duties, which usually exceed 150 CNY.
  • Refund amount: XVX processes payments in USD. Your card issuer may charge additional foreign exchange fees. XVX is not responsible for any losses caused by currency conversion.

 

1-Year Warranty

Warranty Coverage

The following situations are eligible for after-sales warranty or replacement services:

1. Quality issues. Products with obvious severe scratches, cracks, or damages upon receipt.

2. Incorrect or missing items. Missing accessories such as keycap pullers, or receiving a product that differs from the ordered model.

3. Functional issues. Keyboards with stuck keys, non-responsive keys, or products that cannot function properly. 

 

  • If your order is within warranty:

Contact XVX within 7 days of receipt. After verification that the issue is not caused by the customer, we will offer a refund or full product replacement.

For orders older than 7 days but within 1 year of purchase, if the issue is verified as not caused by the customer, we will offer PCB replacement (for keyboards) or a partial refund. The refund will not exceed 50% of the actual amount paid.

 

  • If the order is not covered by warranty:

Customer service will provide an explanation and optional paid solutions.

Warranty Exclusions

1. Customer-induced damage. Damage caused by drops, impacts, compression, or using incorrect tools during disassembly.

2. Normal wear and tear. Surface scratches or wear from regular use of keyboards or keycaps.

3. Natural disasters. Damage caused by floods, tornadoes, or other force majeure events.

4. Improper handling or modifications. Defects resulting from disassembly, misuse, incorrect installation, non-authorized repairs/modifications, improper adjustments, negligence, or similar misuse.

5. Non-official purchases. Products not purchased from www.xvxchannel.com are not eligible for warranty.

 

Apply For Warranty

1. Contact support@xvxchannel.com and provide your order number and product photos.

2. Submit details describing the defect or problem, including photos or videos to help us verify the issue.

3. Official customer service will review your submission within 2–4 business days and confirm whether the issue is covered under warranty, then provide an appropriate resolution.

Crazed Ceramic. Built with Love.

Crafted From Alumina Ceramic

Alumina ceramic is an advanced ceramic material favored among manufacturers for its outstanding attributes. Its hardness ranks second after diamond and wear resistance far exceeds steel and stainless steel. When applied to keycaps, it secures a solid smooth typing experience.

Silky Smooth And Durable

Each keycap is carefully finished to achieve a consistently smooth surface that feels great every time you type. Even in warm environments, they stay cool to the touch and comfortable to use.

A redesigned PC plastic stem also makes them more stable and durable, reducing the risk of cracking or damage during daily use.

Bespoke Protection

Every set comes with a bespoke packaging. Each keycap is individually nestled in protective foam to prevent any scratches during shipping.